Privacy Policy
Last updated: 21 October 2026
1. Introduction
[Business Name] respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you contact us, submit an enquiry through Facebook or Instagram lead forms, or use our services.
We handle personal information in accordance with applicable Australian privacy laws.
2. Information We Collect
When you submit an enquiry through our website, Facebook, Instagram or Meta Instant Forms, we may collect personal information such as:
Your name
Phone number
Email address
Property location or address
Details about your property and proposed project
Any additional information you choose to provide
You are not required to provide information that is not reasonably necessary to respond to your enquiry, although some information may be needed to prepare a quote or provide our services.
3. How We Use Your Information
We may use your personal information to:
Respond to your enquiries and requests for information
Discuss your earthmoving, drainage, driveway, land management or other property improvement requirements
Arrange site inspections and prepare quotes
Communicate with you about proposed or current projects
Provide and manage our services
Maintain business records and meet legal obligations
Send relevant business updates or marketing communications where permitted by law and, where required, with your consent
We will not use your information for unrelated purposes without an appropriate lawful basis.
4. Disclosure of Personal Information
We do not sell your personal information.
We may disclose relevant information to service providers who assist us in operating our business, managing enquiries or delivering our services, where reasonably necessary. We may also disclose information where required or authorised by law.
Where third-party services process information on our behalf, we take reasonable steps to ensure that appropriate privacy protections are in place.
5. Meta Platforms
If you submit a lead form through Facebook or Instagram, Meta may collect and process information in accordance with its own privacy policy and settings.
Information you provide through a Meta Instant Form may be made available to us so that we can respond to your enquiry. Meta's handling of your information is also subject to its own policies.
You can read Meta's Privacy Policy at: https://www.facebook.com/privacy/policy/
6. Storage and Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
Access to personal information is limited to people who reasonably need it for business purposes. We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal and record-keeping requirements.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete or misleading.
We will respond to requests in accordance with applicable privacy laws.
8. Marketing Communications
We may contact you about your enquiry and the services you have requested.
We will only send ongoing marketing communications where permitted by applicable law. You can ask us to stop sending marketing messages at any time by using the unsubscribe option, where available, or by contacting us directly.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our privacy practices
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact us:
Business name: 360 Earth
Phone: 0468344939
Location: Northern New South Wales, Australia
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.